A CX Training Platform Designed With Your Customers’ Needs in Mind
In today’s digital world, we acquire new knowledge and learn new skills in more ways than ever before. In our day-to-day lives, when we need to adapt to a new challenge, we use personal devices to tap into a world of on-demand rich media and video, or we connect to communities of experts to find a solution. Is your organization’s learning ecosystem similarly equipped to support your employees in finding the skills they need to serve your customer?
Built to reflect the needs of the modern learner and the customer experience (CX) learning needs of leading global brands, our innovative learning experience platform (LXP), Triboo, simplifies the acquisition of new skills with accessibility, interactivity and ease of use for your learners. With Triboo, your brand is empowered with learning technology to easily create, curate, host and share engaging courses and resources to maximize your team’s proficiency.
Discover Triboo, the Learning Experience Platform from Sitel Group®
The Benefits of Our LXP:
Learning Performance
Improve training results with right-on-time resources and attractive functionalities, using self-paced and blended learning capabilities.
Cost-effectiveness
Reduce your operational costs and learning curves with scalable training technology that adapts to your needs.
Faster Digital Transformation
Transform your training into a skill-developing engine adding content creation, curation and team- sharing features, anywhere, anytime.
Triboo – A Meaningful Step Toward Your Learning Evolution
Quickly produce engaging content, program learning paths, manage blended learning sessions and complement the experience with curated resources, while giving complete control and flexibility to training managers and content creators.
Triboo not only works as a complete eLearning solution, but it is ideal for blended learning applications, managing both instructor-led (ILT) and virtual-instructor-led (VILT) training scenarios. And with a wealth of training options available, your learning teams are ready to focus on developing and reinforcing the skills and competencies that allow your brand representatives to deliver a best-in-class customer experience.
Triboo, a Learning Experience Platform Built for Today’s Learners
Robust Analytics Suite
Track, analyze and report individual and team learning experiences, including the impact on your brand’s KPIs (Key Performance Indicators).
Engaging Functionality
Offer an accessible and intuitive interface, using collaboration functionalities and collaborative, gamified content.
Data Privacy and Security
Security of your brand’s and your customers’ data is our number one priority. Triboo guarantees the privacy and security of all sensitive data and corporate information.
Digital Studio
Engaging training content can be easily created with Triboo’s integrated studio, providing your L&D teams and administrators with complete control and flexibility.
Easy Deployment
Triboo can be easily set up and customized to fit your brand’s requirements in a matter of days, to provide a complete learning experience straight away.
Blended Learning Ready
By design, Triboo is ideal for eLearning and instructor-led training (ILT/VILT), providing self-paced, onsite and virtual learning functionality.
Create a More Engaging Learning Experience
Languages Supported Within the Platform
User Accounts From Sitel or Client Teams
Learner Satisfaction
“The platform allows you to connect all types of media: eLearning modules, video, PDF or even surveys. We directly manage all this content via a friendly interface: the studio. Triboo allows us to respond to our client’s requests quickly and proficiently.”
Olivier Juery Head of Partnerships – Cofidis
All You Need in a Unique CX Training Platform
Triboo, the Sitel Learning Experience Platform, is designed to meet all your CX training needs. Our platform is constantly evolving to equip and prepare your teams to deliver remarkable customer experiences.
