All the Learning Resources You Need in One Place
Brands committed to being at the forefront of customer experience (CX) must be keenly focused on and dedicated to employee learning and development. Does your organization have the right learning and development tools to get you there?
We Have a Smart Solution for You
With the Sitel® CX Learning Catalog, your brand can rapidly connect your learning needs to an off-the-shelf digital library that offers up-to-date eLearning resources revolving around mastering CX, leadership, industry expertise, skill-building and competency development.
Complementing existing learning solutions, the diverse and media-rich training available from our CX Learning Catalog helps you to optimize time to proficiency, reducing training costs and facilitating on-demand quality content when your brand representatives need it the most.
The Benefits of Our CX Learning Catalog
Solve immediate learning needs or level up your skill base when there is no need for custom content.
Address the most common CX challenges and skills your brand representatives, coaches, team leaders and learning teams’ encounter.
Time-tested training paths backed by experts with over 15 years of BPO experience guarantee the content’s applicability, measurability and relevance.
A Catalog of Learning Resources Available — When and Where You Need Them
To Activate and Give You Access to the Catalog Hosted in Our Personalized Learning Experience Platform
Generic Courses Available to Use
A Library of CX Resources at Your Fingertips
With Sitel CX Learning Catalog, your brand can quickly incorporate the latest learning technology and expert training methodologies into your learning program. Accelerate the learning of your team by connecting them to our proprietary CX content and highly relevant curated resources, designed to support development within the flow of work. Easily integrating with your learning infrastructure, our library of CX-specific content offers you an inventory of innovative resources and constantly monitored and updated learning paths.
Our CX Learning Catalog is an attractive solution for trainers and learners alike, offering courses, curated resources, videos, interactive media, leaderboards and games that make learning fun.