Careers at Sitel
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What We Do
Transform Your CX with Sitel Group
It’s time to lead the disruption. Empower your CX strategy with digital-first solutions powered by the human touch.
Experience more with EXP+™ and elevate your customers’ brand experience with end-to-end CX solutions tailored to your unique business needs.
CX transformation is a journey and no two organizations take the same route to achieve success. Our approach to CX consulting maps a clear path for your business.
Work from Anywhere
Be ready to scale and adapt with access to the best CX talent. Connect your brand to a flexible delivery model built for the future of work.
MAX, we engage and innovate together. With our people-centric and business-wide methodology we’re transforming the associate experience.
Create a Consistent Brand Experience
Manage Data Security and Compliance
Drive Efficiency in Contact Resolution
Train and Upskill Staff
Uncover What Your Customers Want
Measure and Manage Your Contact Center Work
Products & Services
Learning Needs Analysis
Learning Ecosystem Design
Learning as a Service
Custom Blended & Digital Learning
CX Learning Catalog
Learning Experience Platform
Team Collaboration Tools
Virtual Communication Platform
Associate Performance Management
Unified Agent Desktop
Case Management & Orchestration
Omnichannel Telephony Platform
Decisioning & RPA
Sitel at Home™
Multilingual Customer Support
Sales & Retention
Sitel Tech Support as a Service™
First Party Collections
Back Office Support
Trust & Safety
Social Media & Communities Management
Chat & Messaging Services
Security & Fraud Detection
Secure Credit Card Processing
Customer Churn Analytics
Voice of the Customer
Next Best Action for Increased Sales
Real-Time Agent Assistant
Quality Assurance Automation
Social Fraud Engineering
Boost Your Social
Automated Image Analysis
Boost Your Bot
Your industry is our expertise.
Banking & Financial Services
Media & Entertainment
Travel & Hospitality
Stay on top of CX-related news, blogs, white papers, client stories – and more.
As a global leader in CX management, we deliver more than 8 million experiences every day.
Call Center Security and Risk Management
Corporate Social Responsibility
Diversity and Inclusion
Facts and Figures
People Leading our Teams
Recognition and Awards
Career at Sitel
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EXP+™ from Sitel Group is a flexible solution with complete cloud capability, designed to simplify the delivery of end-to-end customer experience (CX) services, while boosting efficiency, effectiveness and customer satisfaction.