Veterans Day, observed November 11 every year – the anniversary of the end of World War I, is a time for Americans to honor veterans and victims of all wars. In 1954, Veterans Day replaced Armistice Day as a U.S. public holiday.

At Sitel, we appreciate and respect our armed forces each and every day, but we want to recognize some of our own veterans from Sitel Group Oak Ridge.

“We have 25 associates who are veterans from all branches of the U.S. military,” said Kelin Mock, Site Director, Sitel Group Oak Ridge. “Today we have the opportunity to thank them for their service to our country in honor of Veterans Day tomorrow. Each of our veterans were invited to a special luncheon today where my leadership team and I thanked them for their service and awarded them with customized certificates and t-shirts.”

At the third annual veterans luncheon at Sitel Group Oak Ridge, the veterans shared their experiences with each other.

“It’s a special opportunity to have these 25 individuals in one room together,” said Mock. “I look forward to this event each year and am humbled we get to honor our associates.”


Not only are we honoring those who served this Veterans Day, but we also support the Employer Support of the Guard and Reserve (ESGR). Sitel’s contact centers have hired more than 600 military spouses and veterans year-to-date and are looking to expand this outreach to even larger numbers in the coming year. The ESGR provides assistance in the hiring and placement of current and former members of that National Guard and Reserve.

“The veteran and military spouse community within Sitel Group is a key contributing factor of our ability to deliver consistent excellent customer experiences on behalf of our clients,” said Sandy Ellis, Vice President of Account Management.  “It is an honor to celebrate these individuals, not only on Veterans Day, but each and every day. We truly are appreciative of the wealth of knowledge, experience and passion to serve that this highly skilled group brings to Sitel.”

Sitel Group is proud to hire military spouses and veterans in all locations and provides a career which can relocate along with a military family. Find out more at

Veterans Day, Armistice Day & Remembrance Day

While Americans celebrate Veterans Day annually on November 11, the holiday is also observed around the world – particularly in the United Kingdom, France and Belgium – as Armistice Day or Remembrance Day.

What is the historical significance behind November 11?

During World War I, the Allied nations and Germany signed an armistice, or a temporary halting of hostilities on the 11th hour of the 11th day of the 11th month – November 11, 1918. U.S. President Woodrow Wilson declared Nov. 11, 1919 the first Armistice Day in the U.S., and the name was changed to Veterans Day on June 1, 1954 to honor veterans of all wars.

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