Insights|Meet Your Customers Where They Are: Deliver an Omnichannel Experience with the Work From Home Agent Model

Meet Your Customers Where They Are: Deliver an Omnichannel Experience with the Work From Home Agent Model

Build trust, create emotional connections and generate customer loyalty with Sitel at Home - especially in times of heightened emotion

    Share on
by Sitel Staff April 9, 2020 - 2 MIN READ
written by Sitel Staff
Recent posts

5 Steps Manufacturers Can Take for Building Long-Term Customer Relationships

By focusing on understanding who their target audience is and using that knowledge to reimagine their approach to customer experience…

Read on

Delivering the Best Customer Experience from Anywhere

Work from home became the norm at the beginning of the COVID-19 pandemic. Nearly two years on, a flexible approach…

Read on

How Customer Service Automation Is Humanizing the Customer Experience

Automation has transformed customer experience (CX) as we know it — but how can a seemingly impersonal strategy enhance the…

Read on

Why Is Customer Multiexperience So Disruptive?

Digital transformation began a new era for customer experience (CX) — the multiexperience represents another wave of change. For companies…

Read on