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|Why Live Chat and Messaging Should be Part of Your Customer Service Strategy

Why Live Chat and Messaging Should be Part of Your Customer Service Strategy

Adopting chat or messaging as part of an omnichannel customer experience (CX) strategy is key in meeting your customers’ growing expectations and meeting them where they are.

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by Sitel Staff March 31, 2021 - 4 MIN READ
written by Sitel Staff
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