Insights|Sitel Group® Automation Manager Katharine Hardy Recognized as UiPath MVP 2022 for Second Year Running

Sitel Group® Automation Manager Katharine Hardy Recognized as UiPath MVP 2022 for Second Year Running

This recognition demonstrates the dedication of our Intelligent Automation experts to driving innovation and knowledge sharing in the industry.

    Share on
by Sitel staff May 2, 2022 - 1 MIN READ

For the second year running, Katharine Hardy (Digital Operations Implementation Manager, Sitel Group®) has been honored as one of UiPath’s Community MVPs 2022. Katharine is an experienced UiPath Practice Lead and Solution Architect, as well as an accomplished consultant within the robotic process automation (RPA) industry. Her proven track record in leading complex RPA implementations has established her as an innovator in the field and an invaluable member of the Sitel Group Intelligent Automation team.

The award acknowledges a select group of individuals who have made a significant contribution to UiPath’s community. UiPath’s community is a network focused on sharing ideas, helping each other learn, and finding new opportunities within the automation space.

“Katharine’s consistent success is a testament to our ongoing focus on innovation and dedication to driving better customer and employee experiences. Since our first UiPath deployment in 2015, our experts around the world have been helping global organizations achieve rapid time to value and deliver results at scale. Congratulations to Katharine for being a leader in her field.”

Ana Athayde EXP+ Chief CX Business Strategy & Partnerships – Sitel Group

Ensure Success with Sitel Group® and UiPath

This partnership combines the CX expertise of Sitel Group’s Intelligent Automation team with UiPath’s industry-leading automation platform to ensure that our clients receive end-to-end support and delivery — from consulting and training to implementation and managed services.

Lean on our combined expertise to understand, select and validate the solution that perfectly matches current and future business needs, building out an automation deployment that maximizes ROI and delivers results at scale.

Recent posts

5 Ways Chatbots Can Improve Customer Experience Outcomes

Chatbots have created a new option for customers to access quick customer service on the go. How are they improving…

Read on

6 Ways to Improve the Agent Experience with a Digital Assistant

Enabling a positive working experience for your agents will ensure a better experience for your customers — a truly win-win…

Read on

How to Improve the Self-Service Customer Experience

Today, 85% of customers expect to be able to self-serve, but only 1 in 10 will manage to resolve their…

Read on

The Importance of Customer Experience Management

Deliver a customer experience that is always ahead of the curve of customer needs or expectations, no matter how they…

Read on