Insights|Benefits of Live Chat Support Services

Benefits of Live Chat Support Services

In the battle for customer loyalty, it’s no longer enough to just provide good service. To keep customers happy, organizations must provide service that’s fast, seamless and available on the channels their customers choose - and 83% of customers prefer live chat.

    Share on
by Sitel staff October 28, 2021 - 5 MIN READ
Recent posts

4 Strategic Steps to Manage Supply Chain Shortages and Improve the Customer Experience

Supply chain shortages and disruptions can happen anywhere, anytime, no matter the source. Whether originating from the factory workforce, machinery…

Read on

Outsourcing Advantages: Why Top Brands Choose India

India is one of the most sought-after locations for scalable, offshore customer support delivery. With an abundant labor force of…

Read on

Offshore Outsourcing: What You Need to Know

Weigh the pros and cons. Choosing the right outsourcing partner to help your brand reduce costs while improving your customer…

Read on

Celebrating 2 Years of Sitel® MAX with Sitel® MAX Engine

Introducing Sitel® MAX Engine, enabling us to leverage our Sitel® MAX methodology for continuous improvement and customer solutions to drive…

Read on