We are thrilled to announce our annual 2018 Sitel Summit will be May 15-16, 2018 hosted at the fabulous EDITION Miami Beach.

During this year’s event, themed Empower Humans. Enhance Brands., we will focus on ways to enable associates to be more attuned to customer needs by leveraging AI, bots and other digital innovations. Industry analysts, CX experts, Sitel Group executives and many of the world’s most innovative brands will converge to share best practices and ideas.

Save the date

Mark your calendar to attend and learn how people and technology are collaborating to build brand loyalty and enhance customer experiences.

Check out summit.sitel.com for updates on the agenda and ways to get involved. If you are interested in speaking or sponsoring, contact Camille Clowney, Marketing Director – Americas.

Watch the recap of last year’s 2017 Sitel Summit below. We hope you can attend – you’re not going to want to miss this epic event!



Sitel Group