Top 15 Technology Services Provider

2019 Sales & Customer Service

Contact Center Oursourcing Provider of the Year (Bronze)

Stevie Awards - Contact Center Outsourcing Provider of the Year (Sitel Group) (Bronze)
2019 Innovation

CX Excellence Award for Best Cloud Implementation

Sitel Group won the 2019 NICE inContact CX Excellence Award for Best Cloud Implementation at their conference, Interactions 2019. This award recognizes companies demonstrating exceptional results and leadership in implementing NICE and NICE inContact solutions to achieve business goals, reduce costs and develop best practices. Sitel Group was recognized for their Sitel OmniPlatform+ product and their implementation with AON.
2019 People & Community

Customer Service or Call Center Training Practice of the Year (Gold)

Learning Tribes, Sitel Group's learning and development experts, earned the Gold Stevie Award for their xxxxx.
View Full Release
2019 Performance Capability

Global Outsourcing 100

For the 14th consecutive year, Sitel Group was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, the International Association of Global Outsourcing Professionals, and published annually by FORTUNE® Custom Projects. This marks the 14th consecutive year that Sitel Group has been recognized as a leading outsourcing service provider and advisor by IAOP.
View Full Release
2019 Performance Capability

CRM Magazine names Sitel a Leader in Contact Center Outsourcing

CRM Magazine named Sitel Group a Leader in Contact Center Outsourcing among its 2019 CRM Service Awards.
2019 Innovation

Learning Elite Award

Learning Tribes, Sitel Group's learning and development experts, were awarded the LearningElite award by Chief Learning Officer magazine. The LearningElite Awards program honors the best organizations for learning and development. This robust, peer-reviewed ranking and benchmarking program recognizes those organizations that employ exemplary workforce development strategies that deliver significant business results.
View Full Release
2018 People & Community

Corporate Social Responsibility Commitment Label

Corporate Social Responsibility Commitment Label ("Human For Client" Label de Responsabilité Sociale du secteur de la relation client) ISO 18295-1
2018 Innovation

Gold Award – Best Launch of a Corporate Learning University (My Academy)

Gold Award - Best Launch of a Corporate Learning University (My Academy)
View Full Release
2018 Innovation

Silver Award – Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)

Silver Award - Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)
View Full Release