Recognitions

Stevie Awards - Contact Center Outsourcing Provider of the Year (Sitel Group) (Bronze)

Sitel Group won the 2019 NICE inContact CX Excellence Award for Best Cloud Implementation at their conference, Interactions 2019. This award recognizes companies demonstrating exceptional results and leadership in implementing NICE and NICE inContact solutions to achieve business goals, reduce costs and develop best practices. Sitel Group was recognized for their Sitel OmniPlatform+ product and their implementation with AON.

Learning Tribes, Sitel Group's learning and development experts, earned the Gold Stevie Award for their xxxxx.

For the 14th consecutive year, Sitel Group was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, the International Association of Global Outsourcing Professionals, and published annually by FORTUNE® Custom Projects. This marks the 14th consecutive year that Sitel Group has been recognized as a leading outsourcing service provider and advisor by IAOP.

CRM Magazine named Sitel Group a Leader in Contact Center Outsourcing among its 2019 CRM Service Awards.

Learning Tribes, Sitel Group's learning and development experts, were awarded the LearningElite award by Chief Learning Officer magazine. The LearningElite Awards program honors the best organizations for learning and development. This robust, peer-reviewed ranking and benchmarking program recognizes those organizations that employ exemplary workforce development strategies that deliver significant business results.

Corporate Social Responsibility Commitment Label ("Human For Client" Label de Responsabilité Sociale du secteur de la relation client) ISO 18295-1

Gold Award - Best Launch of a Corporate Learning University (My Academy)

Silver Award - Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)