Leader in Diversity

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U.S. Top Military Friendly® Employers by VIQTORY

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2021 Performance Capability

Best of The Global Outsourcing 100® List

For the 15th consecutive year, Sitel Group® was recognized on the Best of The Global Outsourcing 100® list produced by IAOP®, which recognizes the world’s best outsourcing service providers and advisors.
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2021 People & Community

Leader in Diversity

In its second annual Diversity Leaders ranking, the Financial Times recognized Sitel Group® as a Leader in Diversity for 2021, at a time when the global pandemic forced to begin working remotely and social justice movements have gained heightened attention inside workplaces and elsewhere.
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2021 People & Community

U.S. Top Military Friendly® Employers by VIQTORY

Sitel Group® has been recognized as one of the U.S. Top Military Friendly® Employers by VIQTORY, an organization that connects members of the military with employers across the U.S. Earning top honors in the $1 to $5 billion annual revenue category, Sitel Group continues honoring its veterans through its commitment, effort and success to creating sustainable and meaningful opportunities for the military community.
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2020 People & Community

Sitel® Brazil Best Place to Work for Women

Sitel® Brazil was recognized as one of the 70 Best Companies in Brazil for Women in the national Great Place to Work (GPTW) ranking for 2020.
2020 Performance Capability

Outsourced Contact Centre of the Year for Sitel® Serbia

In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
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2020 People & Community

Best Voice of the Employee Programme

In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
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2020 Sales & Customer Service

Best Contact Centre Support Team

In its 20th year, the ECCCSAs is the longest-running and largest awards programme in the customer contact industry. The awards recognise organisations across Europe that are leading the way in delivering exceptional service to customers.
2020 People & Community

People Management; Innovation and Technological Solutions

Sitel Group® Wins Big at Brazil’s Most Prestigious Customer Relationship Awards. Sitel® Brazil earned the highest accolade – the Gold Award.
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2020 Sales & Customer Service

For Process Innovation; and Product and Customer Service Innovation

Sitel Group® Wins Big at Brazil’s Most Prestigious Customer Relationship Awards. Sitel® Brazil received Silver Awards
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