2019 Innovation

CX Excellence Award for Best Cloud Implementation

Sitel Group won the 2019 NICE inContact CX Excellence Award for Best Cloud Implementation at their conference, Interactions 2019. This award recognizes companies demonstrating exceptional results and leadership in implementing NICE and NICE inContact solutions to achieve business goals, reduce costs and develop best practices. Sitel Group was recognized for their Sitel OmniPlatform+ product and their implementation with AON.
2019 Innovation

Learning Elite Award

Learning Tribes, Sitel Group's learning and development experts, were awarded the LearningElite award by Chief Learning Officer magazine. The LearningElite Awards program honors the best organizations for learning and development. This robust, peer-reviewed ranking and benchmarking program recognizes those organizations that employ exemplary workforce development strategies that deliver significant business results.
View Full Release
2018 Innovation

Gold Award – Best Launch of a Corporate Learning University (My Academy)

Gold Award - Best Launch of a Corporate Learning University (My Academy)
View Full Release
2018 Innovation

Silver Award – Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)

Silver Award - Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)
View Full Release
2017 Innovation

Training magazine Top 125

Training Top 125
View Full Release