2021 Innovation

Innovator

The winner of Centrical's Innovator category award, Sitel Group, thinks outside the box. They use the Centrical platform in truly unique ways to serve their business. They are amazing, too, at finding creative ways to inspire their employees to succeed.
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2021 Innovation

Company of the Year

Sitel Group® won ‘Company of the Year’ award at the Business Intelligence Group’s BIG Award for Business, which rewards leading companies, products and people in their respective industries.
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2021 Innovation

2021 CUSTOMER Magazine Customer Experience Innovation Award

The award honors Sitel Group for improving customer service technology through its innovative digital eyewear assistant campaign for Zenni.
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2019 Innovation

CX Excellence Award for Best Cloud Implementation

Sitel Group won the 2019 NICE inContact CX Excellence Award for Best Cloud Implementation at their conference, Interactions 2019. This award recognizes companies demonstrating exceptional results and leadership in implementing NICE and NICE inContact solutions to achieve business goals, reduce costs and develop best practices. Sitel Group was recognized for their Sitel OmniPlatform+ product and their implementation with AON.
2019 Innovation

Learning Elite Award

Learning Tribes, Sitel Group's learning and development experts, were awarded the LearningElite award by Chief Learning Officer magazine. The LearningElite Awards program honors the best organizations for learning and development. This robust, peer-reviewed ranking and benchmarking program recognizes those organizations that employ exemplary workforce development strategies that deliver significant business results.
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2018 Innovation

Gold Award – Best Launch of a Corporate Learning University (My Academy)

Gold Award - Best Launch of a Corporate Learning University (My Academy)
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2018 Innovation

Silver Award – Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)

Silver Award - Best Use of Mobile Learning (Air France MARCO- My Daily Copilot)
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2017 Innovation

Training magazine Top 125

Training Top 125
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