Sitel Staff
Recent posts

MAX Hire: Employer Branding

In our second feature about MAX Hire, we examine the importance of employer branding and how as part of our…

Business Continuity Best Practices Learned From Coronavirus

In a virtual Zendesk event, Sitel Group discussed how it’s developing new best practices to serve clients’ customer experience (CX)…

Create a Vibrant, Thriving Work From Home Solution

The job descriptions may be the same, but creating remote teams that deliver and delight requires more than just sending…

Faster, Friendlier, More Efficient: The Power of Conversational IVR

Conversational IVR can cut call volumes, boost customer self-service, provide round-the-clock care and deliver a personalized experience for each user…

How to Find Real Work From Home Jobs in 2020

When looking for real work from home jobs, some questions to ask yourself include: What are the most popular work…