Pete Weaklend

SVP, Global Solutions & Innovation at Sitel Group
Recent posts

Work at Home Is Your Strongest Business Continuity Management Solution

Offering your people the opportunity and flexibility to work from home creates sustainability to effectively support your customers in times…

2020 CX Trends: Taking Self-Service Seriously

With the right self-service strategy and solutions in place, organizations can reduce both live interactions and cost, yet still improve…