As Chief Executive Officer (CEO) for Sitel Group’s Europe, Middle East and Africa (EMEA) region, Pedro Lozano oversees all aspects of the group’s EMEA operations. A Sitel veteran, he joined the company in 2001 as Chief Financial Officer (CFO) for the group’s Iberian operations. With his grounded focus on strategy and planning, he has been successful in his move from Finance to Management. After becoming Managing Director of Iberia, Pedro took over Southern Europe before taking over the management of all EMEA. He moved into his current role as CEO – EMEA in 2019. Before joining Sitel, he worked in travel management and marketing.
Pedro holds a degree in Business Administration from the Universidad Pontificia de Comillas in Madrid and is based out of Madrid.