Esmeralda Mingo - Sitel Group

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As a global leader in CX management, we deliver more than 4.5 million experiences every day.
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EXP+™️ creates a robust ecosystem around your individual business needs by harnessing the power of four connected product families.

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Unlock the power of your people with award-winning learning and development solutions.

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Contact center services powered by data-driven customer understanding.

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Uncover insights from across your data sources to drive enterprise-wide decision making.

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Digital experiences created by data-driven and AI-enabled self-service and automation.

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With 90,000 employees in 120+ locations worldwide, our global strength and local expertise supports our clients' customers in over 50 languages.

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Esmeralda Mingo

General Manager of Sitel Group Spain, Italy and Portugal

General Manager of Sitel Group Spain, Italy and Portugal

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