Sitel Whitepaper: Taking the At-Home Agent Model to the Next Level
The U.S. at-home agent model continues to generate headlines. This segment represents one of the fastest growing outsourced customer service sectors in the country. Sitel’s Work@Home Solutions™ is truly changing the industry, creating a more flexible and powerful way to provide superior customer service. Read this white paper to learn the top 10 benefits your company could see by choosing Sitel Work@Home Solutions™.
Leveraging Sitel's Contact Center Outsourcing Expertise
Sitel creates customer retention programs that ensure enhanced results, managing all your customer retention needs comprehensively while remaining cost-effective. Our expert retention solutions coupled with our unique tracking and reporting capabilities give our business process outsourcing clients a decisive edge in retaining targeted customers. Companies know that retaining profitable customers offers greatly enhanced revenue opportunities-and they turn to Sitel to help.
Sitel approaches every customer interaction as an opportunity to build our clients' brands and strengthen customer relationships. With customer care centers around the globe, we are geographically positioned and uniquely prepared to deliver added value by providing exceptional service to existing customers and building your business through the addition of new customers.
Each of Sitel's solutions showcases our ability to add value to your primary business objective by:
Seamless Integration: Providing Exceptional Customer Care During a Vendor Merger or Acquisition