Collections

Sitel provides domestic and international collections programs for companies across the globe. Our experienced teams offer comprehensive solutions for loss mitigation and we provide a consultative approach, sharing industry-served best practices to create customized strategies emphasizing customer retention while reducing losses and delinquency rates.

All Sitel receivable management programs comply with local and third-party regulations. We offer industry focus and expertise in the automotive, communications, financial services, healthcare, travel and utility verticals.

Our services include:

• Pre-charge-off and post-charge-off collections
• Early fraud identification
• Credit card activation
• Pre-litigation
• Small balance and early stage
• Distressed portfolio

Our programs center on the efficient collection of financial commitments in a manner that ensures retention of your most valuable asset - your customers.