Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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News

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Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:






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Sitel Australia Awarded Certification to the COPC CSP Standard

March 12th, 2013  Press Release
Sitel Devonport facility the first contact centre in Tasmania to be certified to the COPC CSP Standard.

Sitel Named to Leaders Category of The Global Outsourcing 100 List

March 11th, 2013  Press Release

Company Ranked One of the World’s Best Outsourcing Service Providers for Eighth Consecutive Year

Sitel UK Shortlisted for 3 Awards for Excellence in Outsourcing

March 11th, 2013  Press Release
Sitel UK has been shortlisted for 3 awards for the European Outsourcing Awards 2013, run by the European Outsourcing Association, EOA.

Sitel to Host Job Fair to Hire 200 Customer Service

February 20th, 2013  Press Release
New Business Driving Growth in Las Vegas, Nevada Customer Care Call Center

SITEL WORLDWIDE CORPORATION ANNOUNCES CONFERENCE CALL TO DISCUSS Q4, 2012 RESULTS

February 18th, 2013  Press Release

All the Planets in a Row

February 16th, 2013  In the News
By Patricia R. Olson, New York Times

Sitel to Hire Over 250 Positions in San Angelo, Texas Customer Care Call Center

February 8th, 2013  Press Release
Expanding Facility Begins Recruitment for Customer and Technical Support Positions

Five Easy Steps to Social Media Engagement

February 5th, 2013  In the News
By Andrew Kokes, Sitel As Published by sourcingfocus.com

Best Practices for Social Media Customer Care in Online Retail

January 31st, 2013  In the News
By John Bryson, Sitel As Published by Retail Online Integration

Sitel Positioned in the Leaders Quadrant of the Gartner Magic Quadrant for Customer Management Contact Center BPO Worldwide

January 29th, 2013  Press Release

Global Customer Care Leader Recognized for Completeness of Vision and Ability to Execute