Redefining Contact Center Outsourcing…
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Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:






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Debunking Five Major Call Center Myths

December 6th, 2010  In the News

Contact ProfessionalBy Andrew Kokes, Sitel

Sitel Expands Call Center Footprint in Nicaragua

November 22nd, 2010  Press Release
Sustained Demand for Native Bi-Lingual Talent Sparks Opening of a Third Facility in Managua

Software Solutions Enable Better Agent Training for Top Call Centers

November 18th, 2010  In the News
Manila Bulletin Publishing Corporation

Sitel on BPO Trends Affecting Call Center Services

November 11th, 2010  In the News

A Q&A with Sitel's President and Chief Operating Officer, Bert Quintana

Setting the Record Straight - The Real "Outsourced"

November 11th, 2010  In the News
The 1 to1 Blog - Guest Blogger Andrew Kokes, Vice President of Marketing for the Americas for Sitel

Sitel to Hire 140 positions in Las Cruces, New Mexico Customer Care Call Center

November 8th, 2010  Press Release
Expanding Facility Begins Recruitment for Customer Support Positions

Outsourcing Becomes One of Television’s Hottest Plots

November 1st, 2010  In the News
By Beth Rosenthal, Outsourcing Center

Sitel Reports Rapid Results with HomeShore eTraining Solutions

October 27th, 2010  Press Release
Call Center Outsourcing Provider’s Home-Based Agents Deliver Improved Focus on Efficiency and Customer Service Through inContact’s Timely Education Tools

Answering the call: Sitel's expansion in Asheville latest good news on job front

October 17th, 2010  In the News
Asheville Citizen-TimesBy Jason Sandford

Sitel celebrates company's job addition at Asheville location

October 13th, 2010  In the News

Asheville Citizen-TimesFrom staff reports