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Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:






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Sitel To Hire Additional 140 Positions in Las Cruces, New Mexico Customer Care Call Center

March 8th, 2011  Press Release
Second Recruitment in Five Months at Facility Sparks Expansion for New Banking Client

LOVEFiLM signs Sitel for enhanced customer support

February 11th, 2011  Press Release
Sitel to provide phone and email support for LOVEFiLM’s customers in the UK and Germany

Trends in Contact Center Outsourcing

February 3rd, 2011  In the News
By Kathleen Goolsby, Senior Writer - Outsourcing Buzz Blog

Sitel job openings draw more than 600

January 26th, 2011  In the News
By Lisa Simpson Strange, Glasgow Daily Times

Best Buy Selects Sitel to Enhance Customer Support & Service

January 19th, 2011  Press Release
Creates 500+ Jobs in new Glasgow, Kentucky Call Center Facility

Sitel Doubles its Capacity in Brazil with New Call Center Facility

January 18th, 2011  Press Release
Additional facility equates to over 11,000 Sitel employees in Latin America

Customer Service: Matchmaking in the Call Center

January 18th, 2011  In the News
By Mila D'Antonio, 1to1 Magazine Companies are beginning to move beyond skills-based routing, matching agents with customers based on more granular characteristics. The results are like a match made in heaven

Customer Strategy Trends to Watch in 2011

January 3rd, 2011  In the News
1to1 Media asked a number of industry insiders what customer strategy trends would make the biggest impact in 2011. Here are their predictions.

As Investors Notice Nicaragua, English Becomes Chief Concern

December 28th, 2010  In the News
Part 2 of Discussion with Sitel's Mel Vance, Senior Vice President for Central AmericaBy Tarun George for Nearshore Americas

Nicaragua Labor Unions in the Pro-Labor World of Daniel Ortega

December 22nd, 2010  In the News
A Discussion with Sitel's Mel Vance, Senior Vice President for Central AmericaBy Tarun George for Nearshore Americas