Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:






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Sitel Named Among “Top 50” Global Teleservices Agencies

August 22nd, 2011  Press Release
Sitel Named Among “Top 50” Global Teleservices Agencies

Sitel Unveils Call Center-Themed Children’s Book, “Agent D, Can You Help Me?”

August 16th, 2011  Press Release
August 17 Event at Asheville, NC Facility Celebrates Book and Employee Excellence

Newly appointed Sitel executives to strengthen Asia-Pacific operations

August 11th, 2011  Press Release

Sitel Celebrates Grand Opening of Best Buy Contact Center Facility

August 9th, 2011  Press Release
August 10 Ribbon-Cutting Ceremony at New Glasgow, Kentucky Site

SITEL Worldwide Corporation Announces Conference Call to Discuss Q2, 2011 Results

August 5th, 2011  Press Release

Sitel Ranked as Top Global BPO Provider in Global Services 100 List

August 3rd, 2011  In the News
Leading customer care outsourcing provider honored in three categories

Sitel Continues Response Effort to Help Hamilton, Alabama Tornado Victims

July 27th, 2011  Press Release
Global Customer Care Provider Teams Up with WOW! To Help Raise $70,000 for Sitel Employees Devastated by the April 27 Tornado

Sitel Says: First, You Find a Smart Workforce

July 26th, 2011  In the News
Sitel’s Don Berryman talks about the good and the not-so-good of various Nearshore locations, expansion plans, the ideal employee, plus how to build a good team. By Patrick Haller, Nearshore Americas 

Sitel Expands into Serbia with Major New BPO Contact Center Site

June 23rd, 2011  Press Release
Sitel clients to enjoy the benefits of high quality customer care from new state-of-the-art facility

Sitel Adding 130 Positions in Lake City, Florida Call Center

June 1st, 2011  Press Release
Client Expansion Fuels Recruitment Drive for Customer Care Support Positions