Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
How Can Sitel Help You?
How Can Sitel Help You? Current Job Opportunities Click for moreAbout Sitel Work@Home
Why Work for Sitel? Requirements Locations Frequently Asked Questions Apply for Sitel W@H

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Current Job Opportunities

As a global business process outsourcing (BPO) provider, Sitel offers a range of call center career opportunities in 114 locations. We seek people who can build trust with our clients' customers, manage those who communicate daily with our clients' customers, and lead functional support teams. We look for individuals with exceptional project management talent, subject matter experts in all facets of business operations, and people with leadership talent.

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Whether we are looking for a customer service professional to work in one of our contact centers, a team manager or a CEO, our approach to identifying and selecting talent is competency-based. We look for skills and knowledge aligned with the specific job requirements, our corporate culture, our clients' expectations, and our business goals and ethics.

Sitel is an equal opportunity employer. Our people come from many diverse work and life experiences. We offer career opportunities for those with critical core life skills. Some of these include the ability to communicate effectively, to build trust, and to function in a team environment. Additionally, we do not just seek these skills out through our recruitment activities. The nature of Sitel's business, which is about people communicating with people, ensures the ongoing development of these portable "skills for life."

Our associates technically work for Sitel, but when you are providing customer care for one of our clients, you also become a proud representative of that company as well. Our marquee list of clients include:

  • Leading global Internet service providers
  • Several top airlines
  • The largest satellite entertainment provider
  • Consumer electronics giants
  • And more

Sitel associates become an extension of our clients' brands by understanding their objectives, embracing their culture and taking ownership of their customers.

If you have what it takes to join a growing global workforce of customer-focused associates, then apply online or contact us by selecting your country of employment interest from the drop-down list above.