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Sean Erickson

Chief Ventures & Infrastructure Officer

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As Chief Ventures & Infrastructure Officer, Sean is responsible for the Groupe Acticall subsidiaries: Social Client, Novagile, Extens and Learning CRM. Working with the CEOs of these businesses, Sean will look to extend their global growth and strategic relevance. Additionally, he will continue to lead our global infrastructure organization and global product development efforts with Premium Technical Support, IT Solutions and our upcoming Customer Intelligence product launch. In this unique role, Sean is able to integrate the skills and experiences of these key functions in order to deliver greater synergies, efficiencies and capabilities to our clients, our clients and their customers. Sean has a career which spans 25 years in the leadership of public and private companies in the telecommunication, high tech and BPO industries. Prior to Sitel and most recently, Sean was CEO of two successful start-up companies in the broader outsourcing industry. Sean is an alumnus of Wichita State University.

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