Our People

Pedro Lozano

Managing Director, EMEA

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Having been with Sitel since 2001, in his current position, Mr. Lozano is responsible for all of the company’s contact center services in EMEA with over 18,000 employees. Prior to his current assignment he was General Manager Southern EMEA Region. That region was integrated by Italy, Morocco, France, Spain and Portugal. Just before, Mr. Lozano was the General Manager for Sitel in Spain and Portugal; in this capacity, he had responsibility for financial, operations and served Sitel’s local and global clients and market needs.  Previously, Mr. Lozano managed the Financial Organization as Chief Financial Officer for Sitel in Spain.  For almost seven years he was responsible for corporate finance, tax, all operational finance and accounting and controller functions.  His experience before joining Sitel included serving as Chief Financial Officer for Warner Bros. in Spain and Chief Financial Officer & Chief Operating Officer on The Continuity Company S.A.  The multi-lingual Mr. Lozano earned his bachelor’s degree in economics and business administration from Pontificia Comillas’ University in Spain.

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