President, CEO & COB
Laurent Uberti has been assuming the role of Executive Chairman of the Board for Sitel since January 29, 2016. As a founder, shareholder and President of Group Acticall, he will work closely with the new combined organization to continue Acticall and Sitel commitment to reshaping the Customer Experience Management industry for the future and to transforming the industry.
Prior to completing the acquisition of Sitel by Group Acticall in September 2015, Laurent Uberti had founded over 20 years ago the French start-up company Acticall with his two partners in France: Olivier Camino and Arnaud de Lacoste. He held the position of Chairman and was responsible for strategic growth and expansion. With his entrepreneurial mindset, Laurent Uberti has steadily developed the company over the years. In 2004, Group Acticall acquired the company Vitalicom five times its size. This was the first strategic acquisition. In 2010, the group started its international and diversification expansion in creating subsidiaries in four areas: IT solutions & apps, digital, consulting and training.
For almost 10 years, Laurent Uberti used to be the President of the French Contact Center Professional Association.
Mr. Uberti is a graduate of SKEMA Business School Sophia Antipolis in France where he met his two founding partners.
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