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Don Berryman

Chief Commercial Officer

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As EVP – Chief Commercial Officer, Don leads the Global Sales and Account Management
Organization. Prior to, Don held the positions of President of the Americas Region, General Manager of
the Americas Region and Chief Global Sales and Marketing Officer, leading the efforts to grow revenue
with new client acquisition, expand programs with existing clients, and to help position the company
as the world leader in outsourced services focused on client relationships. Before joining the Sitel team,
Don was Sr. Industry Executive at EDS where he worked with their Global CRM practice. Before EDS
He spent almost six years with EarthLink where as President of Municipal Networks, he led EarthLink’s
market leading effort into the Municipal Wireless Broadband Market. During his tenure at EarthLink
he was also Executive Vice President of EarthLink’s customer support operations. Before joining
EarthLink, he served as CEO and President of IdentityNow, Inc. and he served as Senior Vice President
for sale, marketing and strategic planning for APAC Customer Care, Inc., where he built the company’s
inbound/outsourcing division. Don also has directed national customer service programs at companies
including Ryder System, Inc., and Gannett Company’s USA Today. He is an alumnus of Michigan State
University.

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