President & CEO
Bert Quintana has served as our President and Chief Executive Officer since October 2011 and as a member of our Board of Directors and Chairman of the Board since February 18, 2014. Mr. Quintana served as our President and Chief Operating Officer from February, 2010 until his appointment as Chief Executive Officer and as our Chief Operating Officer from August 2009 to October 2011. Mr.Â Quintana is responsible for directing our strategic growth and expansion. He also is responsible for business development to enhance SITEL’s customer management solutions. Mr.Â Quintana most recently led the International Services division for Dell, Inc. and was responsible for site start-ups and deployment of Dell’s contact center strategy in India, the Philippines and El Salvador. Prior to joining Dell, he held various executive management positions at Florida Power and Light, TYCO/ADT Security Services, Inc. and MCI Telecommunications, Inc. Mr.Â Quintana holds a bachelor’s degree in electrical engineering from the University of Miami.
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