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Our Values

Values

The greatest potential for growth in any company is a unified commitment to high corporate values. Sitel has defined a set of values that represent the foundation on which we strive to achieve in all of our activities and interactions.

Accountability

We take responsibility for our actions and accept ownership for the outcomes, rewards and/or consequences of the results. We honor our commitments and strive for the highest quality. We are focused on solutions and are not afraid to take informed, responsible risk.

Integrity

We are visionary, yet realistic, in setting direction, leading by example and involving our teams. We have high standards of ethics, performance, and behavior in all aspects of our business relationships. We believe that our reputation is our most valuable asset.

Open Communication

We provide an open environment in which any suggestion, idea, issue or question receives attention with respect and courtesy. We share information appropriately with all audiences in an open, accurate and timely manner. We believe in the power of informed Associates.

Service Excellence

We strive to exceed our clients’ expectations by delivering innovative and effective solutions. We encourage service excellence by recognizing and rewarding superior performance. We are steadfast in our unwavering pursuit of excellence.

Teamwork

We encourage individual and team growth while respecting our differences. We share ideas and skills across functions, regions, and cultures, and encourage joint efforts toward common goals. We leverage combined efforts as appropriate to deliver added value for our clients, their customers, and our associates.

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