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Sitel in the community

Taking steps to create a better world for our associates, ourselves and our communities.

Corporate Social Responsibility (CSR) at Sitel is about demonstrating and sustaining our commitment to conducting business in a socially and environmentally responsible manner. It is a commitment that stems from our vision. passion. purpose. culture and values of corporate citizenship.

Sitel Footprints is an encompassing CSR program that aspires to become an agent of societal change in all Sitel locations around the globe-more than 110 contact centers in total. Our goal is to primarily improve the quality of life of our associates, to provide value to the business and our clients, and to contribute to the communities where we operate and call home.This organization serves as the umbrella program for numerous CSR projects focused on (1) Education and Job Generation, (2) Health and Wellness, (3) Social Responsibility and (4) Environmental Conservation.

See below for examples of what our associates are doing around the world to support the communities in which they live and work.

Sitel San Pedro, Mexico

Associates from the Sitel site in San Pedro, Mexico collected school supplies and donated them to a local children’s orphanage.

Sitel Leavesden and Exeter, U.K.

The Sitel Leavesden and Exeter sites in the U.K. helped support Comic Relief – Red Nose Day. This is a U.K.-wide fundraising event organized by Comic Relief to raise contributions for those across Africa and the U.K. who are facing injustice or poverty. The day was created to encourage people to cast inhibitions aside, put on a “Red Nose” and do something funny to help raise money for the charities.

Sitel Pasig 3, Philippines

During a visit to the, U.S. Ambassador to the Philippines Harry K. Thomas Jr. joined Baguio City Mayor Mauricio Domogan in attending the inauguration of Sitel Philippines’ latest Baby’s Haven facility. Baby’s Haven is the name for the facility installed in Sitel contact centers where mothers can nurse their infants or spend time with them during their break time. “I’m glad to know that an employer in the BPO industry goes through so much work [to ensure they are a valuable employer],” said Thomas.

Sitel Las Vegas, Nevada, USA

When the Sitel Las Vegas, Nevada (U.S.) site had celebrations recently, the team ensured that the unused food was put to good use in the community by donating it to the Las Vegas Rescue Mission. The most recent event allowed the site to donate enough uncooked hamburgers and hot dogs to feed over 400 people in need. “Giving back to the community is a commitment for Sitel,” said Mike L., Las Vegas site director.

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