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Sitel's multilingual offering in Eastern Europe brings to our clients a level of choice, performance and measurement that arenâ€™t available elsewhere
Ramping up contact center capacity to meet peak demands is one of the toughest issues that a customer relations executive may face. Peak Season solutions are never easy, but Sitelâ€™s global scale, capacity, flexibility and experience are answering the call just in time.
Sitel Corporate Overview Profile
This ongoing relationship has seen a large Danish communications solutions company outsource its Customer Relations business process operations to Sitel.
Trends Reshaping the Future of Customer Service
By Gesner Filoso, Sitel Global Marketing & Brand Director