Vision. Passion. Purpose.Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Vision. Passion. Purpose.News
Interested in knowing the latest in our ongoing quest to deliver return on customer investment?
Check up on the buzz about Sitel below:
Global Media Company Selects Sitel to Provide Customer Care
September 17th, 2009 Press Release
Sitel selected to enhance customer support to media company’s subscribers
Billing & OSS World
September 16th, 2009 In the News
American Media Company Selects Sitel to Provide Customer Care
Sitel Featured in Inside ARM Article
September 9th, 2009 In the News
Finally, a Viable Small Balance Collection Solution
Sitel to Help Expedite Loan Modification Program
August 25th, 2009 Press Release
Top Servicer Ramps-up with Mortgage Triage, Borrower Qualification and Loan Servicing Solutions
Sitel Appoints Bert Quintana as Global Chief Operations Officer
August 14th, 2009 Press Release
Seasoned Customer Care Executive to Expand Global Operations
Some HAMP Mortgage Servicers to Outsource Solicitation for Mods
August 5th, 2009 In the News
Under pressure to increase modification volume, some mortgage servicers are outsourcing borrower contact efforts to third parties.
Sitel Expands Home-Based Agent Program at Albuquerque Facility
June 22nd, 2009 Press Release
Company to Hire Additional Sitel HomeShore℠ Associates to Deliver Customer Care and Technical Support Services on Behalf of Two Clients
Sitel’s U.S.Contact Centers Continue to Experience Growth
June 10th, 2009 Press Release
Leading Broadband Satellite Services Provider is Latest Sitel Client to Expand its U.S- Based Contact Centers
Philippines President Inaugurates Sitel Philippines Contact Center
June 1st, 2009 Press Release
Philippines President Gloria Macapagal-Arroyo Shares in Sitel's Celebration
Wall Street Journal: US Economic Crisis Conducive to Call Centers in Latin America
June 1st, 2009 In the News
Sitel Chief Global Sales and Marketing Officer Amit Shankardass discusses the U.S. Economic Crisis' impact on call centers in Latin America with Wall Street Journal
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