Redefining Contact Center Outsourcing…
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News

Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:

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Sitel Continues to Drive Customer Satisfaction for DIRECTV

November 30th, 2009  Press Release
Leading Satellite TV Provider Extends Multi-Million Dollar Contract for Providing Inbound Customer Care

Clients Place Sitel Among World’s Elite Global Providers of Business Process Outsourcing Services

November 23rd, 2009  Press Release
Sitel Ranked as Top Contact Center Provider for Second Year in a Row in the Black Book of Outsourcing 2009 Annual Survey

Sitel India HR: BPOs Need to Move Away from the Traditional Voice Vs. Non Voice Classification

November 13th, 2009  In the News
Bharath B Balan, Director HR- Sitel, Chats Live with Applicants on TimesJobs.com

Sitel Launches a New Web Experience

November 4th, 2009  Press Release
Global BPO Provider Boosts Online Presence with Interactive Design, New Media Integration

Sitel Implements New Technology To Identify Ideal Customer Service Agents

November 2nd, 2009  Press Release
Contact Center Outsourcing Provider Customizes State-of-the-Art Occupational Assessment Software to Provide Clients with Highest Caliber Agents

Slower Pace, Lower Wages Leave 'Rural Offshoring' a Niche

October 28th, 2009  In the News
Rural shoring finds a way to work but not compete with India

Caring for Calamity-Stricken Employees

October 26th, 2009  In the News
Sitel responds quickly by immediately mobilizing all its local and global resources to help its employees.

Sitel Named Best Performing Contact Center by Global Services

October 10th, 2009  In the News
The winner of the category of "Best Performing Contact Center" needs no introduction as a contact center leader. The three things that make it stand out are global sourcing, global operating standards and a global private network.

CFO.com: The New Calculus of Offshoring

October 1st, 2009  In the News
Sitel Global Chief Operating Officer Patrick Dupuis featured in CFO.com article

Sitel Earns a Spot on 2009 InformationWeek 500 List of Top Technology Innovators Across America

September 25th, 2009  Press Release
Sitel makes annual listing of nation's most innovative users of business technology.