Vision. Passion. Purpose.Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Vision. Passion. Purpose.News
Interested in knowing the latest in our ongoing quest to deliver return on customer investment?
Check up on the buzz about Sitel below:
Sitel’s Investment in Nicaragua “Like Striking Gold”
March 3rd, 2010 In the News
Sitel to hire for ABQ HomeShore program
March 3rd, 2010 In the News
USA Today
Sitel Continues to Expand Sitel HomeShore Program at Albuquerque Facility
March 2nd, 2010 Press Release
Company to Hire Additional Sitel HomeShore Associates to Deliver Customer Care and Technical Support Services on Behalf of Leading Hospitality Client
Sitel using inContact's eLearning Solution to Train its Home-Based Agents
February 25th, 2010 In the News
Call center outsourcing giant Sitel is reportedly using inContact’s eLearning solution to provide training to its home-based agents
Sitel Named to The Global Outsourcing 100 List for the Fifth Consecutive Year
February 16th, 2010 Press Release
Company Ranked as One of the World's Best Outsourcing Service Providers
Sitel Relies on inContact for Home-Based Agent Training
February 8th, 2010 In the News
eLearning tool provides on-demand training to Sitel’s home-based agents
Sitel Launches eTraining Solution for Home-Based Agents
February 8th, 2010 Press Release
Call Center Outsourcing Provider Implements eLearning Tool to Ensure Consistent Targeted Training to Provide Clients with Highest Caliber Agents
Delivering Award-Winning Customer Satisfaction From your Contact Center
January 12th, 2010 In the News
Sitel Named No. 1 Global Contact Center Provider for Second Year in a Row
January 11th, 2010 Press Release
Company Receives Top Score in 11 Critical Performance Categories, Gains Overall Client Preference in 2009 Black Book of Outsourcing User Survey
Multinational Consumer Electronics Manufacturer Chooses Sitel for Tech Support
December 18th, 2009 In the News
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