Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
How Can Sitel Help You?

News

Sitel Hiring Over 400 Positions in Norman, Oklahoma Customer Care Call Center

New Business Driving Growth for Customer Service Positions

Norman, Ok. — December 14, 2012 --Sitel, a leading global customer care provider, today announced it is adding new business to its customer care call center in Norman. The call center has begun a recruitment drive to hire 400+ new associates over the next several months. The newly hired Norman associates will provide high-quality customer support via inbound calls.

“Our site is growing again as a result of our commitment to hiring outstanding employees who are dedicated to providing excellent service to our customers and partners. This level of dedication to service is allowing us the opportunity to hire many qualified customer service professionals to start work as early as December 31. Not only is this great news for our site but it will also have a positive impact on the Norman community,” said Tonya Gates, site director of Sitel’s Norman facility.

In its effort to recruit new employees, Sitel is hosting onsite job fairs on Monday, December 17 and Tuesday, December 18 from 9:00 a.m. - 1:00 p.m. and 5:00 p.m. – 7:00 p.m. at the company’s facility at 2701 Technology Place.

Prospective applicants interested in joining the talented team in Norman can also apply in Sitel’s “Careers” section at www.sitel.com or in person at the site Monday – Friday 8:30 a.m. – 5:00 p.m. Previous customer service experience and computer navigation skills are preferred. For questions, please call (405) 307-6500.

About Sitel

Sitel is a world leader in outsourced customer care services. With more than 26 years of industry experience, Sitel has twice been ranked as the top overall call center outsourcing provider in Datamonitor’s annual Black Book of Outsourcing survey. Sitel’s 57,000 employees provide clients with predictable and measurable Return on their Customer Investment by building customer loyalty, increasing sales and improving efficiency. Sitel’s solutions span 120+ domestic, nearshore, and offshore centers in 25 countries across North America, South America, Europe, Africa, and Asia Pacific. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit