Sitel Expands Starkville-based Call Center by 400 Jobs
New Positions Created to Meet Increased Demands of Three Major F100 Customer Wins
Nashville, Tenn. — August 12, 2010 — Sitel, a leading global business process outsourcing (BPO) provider, today announced a major expansion of its Starkville, Mississippi call center with the addition of more than 110 full-time positions within the past month, and more than 300 full-time positions expected by the end of October.
The company is actively seeking technical, customer care, concierge and sales professionals to support three recent long-term customer wins, with a major US financial services provider, a retail chain and an electronics manufacturer. Since 2000, Starkville’s call center has consistently delivered high-level customer support for several Fortune 100 client companies.
“Sitel continues to set the standard for technical innovation and customer support excellence for call centers across the globe,” said Kendall Williams, site director of the company’s Starkville facility. “These newly-created positions will not only play a key role in deepening Sitel’s footprint and brand appeal across the industry, but also build on our 10 years of success in being a vital part of the vibrant Starkville community.”
The company is recruiting through word-of-mouth campaigns, local advertisements and networking opportunities with the Society for Human Resource Management (SHRM). Applicants with call center experience, strong interpersonal skills and knowledge of the Microsoft Windows platform are encouraged to apply. Each position includes a highly competitive pay and benefits package. For more information, visit Sitel’s “Careers” section at www.sitel.com
, or contact 662-320-8606.
Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 60,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 140+ facilities throughout North America, South America, EMEA and Asia Pacific. The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.