Nashville, Tenn — May 25, 2010 -- Sitel, a leading global business process outsourcing (BPO) provider, today announced that it is actively expanding its customer care call center in the city of Albuquerque, New Mexico. The call center has begun a recruitment drive to expand its staff by more than 150 associates working with a digital satellite television provider, a hospitality holding corporation and a major coffee company.In an effort to recruit new employees, Sitel is working closely with the New Mexico Department of Workforce Solutions and hosting an on-site job fair on Wednesday, June 2, 2010, at 9:00 AM located at the company’s facility located at 4420 The 25 Way, Albuquerque, NM 87109. The recruitment drive will support the continued expansion of Sitel’s growing client portfolio that are outsourcing their calls to provide superior customer service. The newly hired Albuquerque associates will provide inbound customer care and technical support.
“We are seeing strong growth from our clients being serviced at our Albuquerque center,” said Diana Grandinetti, site director at Sitel. “We are pleased to be able to hire a significant number of new employees and in turn do our part to strengthen the economy in the greater Albuquerque area.”
Prospective agents that are interested in joining the talented team in Albuquerque are invited to apply in Sitel’s “Careers” section at www.sitel.com or via phone at (505) 724-4000.
Sitel is a global Business Process Outsourcing (BPO) leader. The company meets clients’ customer care and transaction processing needs through 60,000 associates in 27 countries. Sitel provides world-class solutions from on-shore, nearshore and offshore locations across 140+ facilities throughout North America, South America, EMEA and Asia Pacific. The company’s award-winning services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment. The company is privately held and majority owned by Canadian diversified company, Onex Corporation. For more information, please visit www.sitel.com.