Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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News

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Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:






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Sitel Adding 150 Positions to Oak Ridge, Tennessee Customer Care Call Center

April 11th, 2011  Press Release
Second Expansion in Two Years to Support Leading Consumer Loan Banking Provider

Sitel Hiring 30 Positions in Asheville, North Carolina Care Center

March 31st, 2011  Press Release
Expansion of Contract With National Healthcare Customer Sparks Recruitment Drive

Sitel Named to The Global Outsourcing 100 List for the Sixth Consecutive Year

March 21st, 2011  Press Release
Company Ranked as One of the World’s Best Outsourcing Service Providers

Sitel Positioned as a Leader in Magic Quadrant for Customer Management Contact Center BPO Worldwide

March 9th, 2011  Press Release
Evaluation Based on Completeness of Vision and Ability to Execute

Sitel To Hire Additional 140 Positions in Las Cruces, New Mexico Customer Care Call Center

March 8th, 2011  Press Release
Second Recruitment in Five Months at Facility Sparks Expansion for New Banking Client

LOVEFiLM signs Sitel for enhanced customer support

February 11th, 2011  Press Release
Sitel to provide phone and email support for LOVEFiLM’s customers in the UK and Germany

Best Buy Selects Sitel to Enhance Customer Support & Service

January 19th, 2011  Press Release
Creates 500+ Jobs in new Glasgow, Kentucky Call Center Facility

Sitel Doubles its Capacity in Brazil with New Call Center Facility

January 18th, 2011  Press Release
Additional facility equates to over 11,000 Sitel employees in Latin America

Sitel Expands Call Center Footprint in Nicaragua

November 22nd, 2010  Press Release
Sustained Demand for Native Bi-Lingual Talent Sparks Opening of a Third Facility in Managua

Sitel to Hire 140 positions in Las Cruces, New Mexico Customer Care Call Center

November 8th, 2010  Press Release
Expanding Facility Begins Recruitment for Customer Support Positions