Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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News

Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:

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Sitel es nombrado “Mejor Proveedor de Call Center y Gestión de Clientes”

August 23rd, 2010  Press Release
Se publicaron los resultados de la encuesta Global Services 100; Por sexto año Sitel está en la lista de los mejores

Sitel Named “Top Call Center and Customer Management Vendor”

August 19th, 2010  Press Release
Global Services 100 Survey Results are in; For the Sixth Year Sitel is on the Top List

Sitel Expands Starkville-based Call Center by 400 Jobs

August 12th, 2010  Press Release
New Positions Created to Meet Increased Demands of Three Major F100 Customer Wins

Frost & Sullivan Recognises Sitel with Customer Value Enhancement in Contact Centre Outsourcing Award for EMEA

July 6th, 2010  Press Release
Prestigious Award Underscores Sitel’s Accomplishments in the Contact Centre Outsourcing Industry

Sitel’s Exeter Facility Awarded Best Retention Strategy in the South West Contact Centre Awards 2010

July 5th, 2010  Press Release

Sitel Continues to Collect Accolades for Achievement in the Contact Centre Industry

A Customer Experience Case Study

June 14th, 2010  Press Release
CSG Systems, Sitel and a shared client partner will discuss how to successfully leverage multi-channel interactions at IQPC 11th Annual Call Center Week

Sitel to Hire 150 Positions in Albuquerque, New Mexico Customer Care Call Center

May 25th, 2010  Press Release
Expanding Facility Begins Recruitment for Customer and Technical Support Positions

Sitel Hiring 200 Positions at Oak Ridge, Tennessee Customer Call Center

May 17th, 2010  Press Release
Expanding Facility Begins Recruitment for Customer Support Services

New Study Commissioned by Sitel Finds Personal Contact Key to Customer Satisfaction in Call Centres

April 19th, 2010  Press Release
Geordie Accent Rated UK’s Most Friendly, Most Likely to Put You in a Good Mood 

Closing of Senior Notes Offering of SITEL, LLC and SITEL Finance Corp.

March 23rd, 2010  Press Release