Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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News

Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:

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Home (Office) Making

July 6th, 2010  In the News
By Brendan B. Read, Senior Contributing Editor

Which Shore to Land On

June 30th, 2010  In the News
By Brendan Read

Voice-based BPO Industry is Reviving

June 5th, 2010  In the News
Unified communication technologies that allow integration of voice with business processes and collaboration will help voice-based BPOs reinvent their offeringsBy Sruthi Ramakrishnan

Sitel Philippines Named Outstanding Employer of 2010

April 30th, 2010  In the News

Nearshore Americas Interviews Sitel's Global Site Selection Chief

April 15th, 2010  In the News
By Kirk Laughlin

Sitel Welcomes Georgia Congressman to Augusta Call Center Site

March 23rd, 2010  In the News
Congressman Praises Company’s Dedication to Local Workforce

Nicaragua's BPO Sector Attracts Industry Giants

March 8th, 2010  In the News
Sitel is featured in the emerging global trend on BusinessWeek's Business Exchange Website

Sitel’s Investment in Nicaragua “Like Striking Gold”

March 3rd, 2010  In the News

Sitel to hire for ABQ HomeShore program

March 3rd, 2010  In the News
USA Today

Sitel using inContact's eLearning Solution to Train its Home-Based Agents

February 25th, 2010  In the News
Call center outsourcing giant Sitel is reportedly using inContacts eLearning solution to provide training to its home-based agents