Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Interested in knowing the latest in our ongoing quest to deliver return on customer investment?

Check up on the buzz about Sitel below:






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A new Government service, EASS, outsourced to Sitel UK, provides 85% satisfaction for people who feel they have been discriminated against

June 13th, 2013  Press Release

Outsourcing experts, Sitel, report increasing demand from consumers for a seamless omni-channel customer experience

June 10th, 2013  Press Release

Sitel to Host Job Fair to Hire 150 Customer Service Agent Positions

May 20th, 2013  Press Release

Hard work, perseverance pay off

May 5th, 2013  In the News
By Lance Williams, The Tennessean

SITEL WORLDWIDE CORPORATION ANNOUNCES CONFERENCE CALL TO DISCUSS Q1, 2013 RESULTS

May 3rd, 2013  Press Release

Sitel to Host Job Fair and Hire 350 Customer Care Positions

May 3rd, 2013  Press Release

Growth and Expansion Lead to Recruitment for Albuquerque, New Mexico Customer Care Call Center

Customer Experience: The New Point of Brand Differentiation

May 2nd, 2013  In the News
By Andrew Kokes, Sitel

Sitel wins prestigious European award for Excellence in Outsourcing

April 26th, 2013  Press Release

Sitel UK’s latest 2013 trends report reveals “the email channel of customer interaction is dying”

April 23rd, 2013  Press Release
Sitel UK's new “Customer Relations Trends to watch in 2013” report

Outsourcing experts, Sitel UK, set to create up to 200 jobs

April 8th, 2013  Press Release
Sitel UK today announced the expansion of 2 of its UK contact centre sites following a number of new contract wins.