Standard Factory Building 2
Baguio City Economic Zone
Loakan Road, Baguio City
Cordillera Administrative Region
Philippines 2600Phone: +63 74 447 1912
Sitel Recruitment Center
Ground Floor e-Life Digital Zone
Eton Cyberpod - Ortigas (Corinthian)
Ortigas Avenue cor. EDSA
Nine Philippines' call centers make up Sitel's largest offshore contact center hub. The Philippines business process outsourcing operation is an essential part of Sitel's global enterprise. Our Philippines' contact centers offer world-class customer management services and flexible, high-quality customer support outsourcing solutions.
We manage a diverse range of support processes, including:
Sitel's business strategy includes building long-term client relationships, capitalizing on our expert response team in the Philippines and leveraging our depth of relevant experience from Filipino talents. Our proven success is largely dependent upon the years of contact center experience, direction and guidance of the local management team assembled from around the world. Our current client roster is composed of a marquee list of industry leaders, primarily Fortune 500 and FTSE 500 companies representing diverse verticals such as Technology, Financial Services, Communication, Healthcare, Media and Entertainment, Travel and others.
Sitel continues to develop our highly demanded offshore delivery model, expanding with new locations in the established Philippines market. Other locations in the Philippines, also known as new wave cities, are earmarked for future expansion.