Résidence les Myrtilles
Bd Yacoub El Mansour
20 000 Casablanca
Tel : +212 (0)522 777 700
Fax : +212 (0)522 200 584
Sitel Morocco offers a full range of business process outsourcing solutions, with state-of-the-art contact center technology, site interconnectivity and CRM tools as well as a global best-practice approach to HR, Training, Project Management and Performance Management. We focus on the goals and objectives of our clients and invest a great deal of time and effort in our training programs in order to contribute to our continuing success with exceeding our customer satisfaction targets.
Sitel holds a strong historical footprint in Rabat, Morocco, as the first global outsourcer to establish operations there in 2004. As a result of the success and high client satisfaction we experienced in Rabat, we also established operations in Casablanca.
Our Moroccan operation provides a low-cost, nearshore solution for our clients. We have two contact centers in Rabat and two in Casablanca. We offer high-quality French-speaking advisors who are able to support a wide range of services including technical support, customer care and back-office.
Morocco offers a wealth of advantages to businesses wishing to nearshore there. These include: