Redefining Contact Center Outsourcing…
By focusing on increasing Return on Customer InvestmentBy raising the bar on expectations.By delivering innovative solutionsBy creating seamless customer experiences through multi-channel integration By thinking like a customerBy improving customer lifetime value By increasing revenue per customer with leading-edge sales methodologiesBy leveraging our experts to differentiate YOUR customer experienceBy improving customer retentionBy thinking GLOBAL – global expertise, local deliveryBy implementing Lean Sigma every dayBy creating a Global Operating Standard
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Denmark Sitel Location Detail
Denmark

Denmark

Prags Boulevard 80, 1.
2300 Copenhagen
Denmark


CVR: 30554256
CVR Address:  Prags Boulevard, 80, 2300 København S


Phone: +45 32 63 09 02


Location: Denmark

Sitel Denmark commenced its operations in Scandinavia in 1997 and has evolved into one of the leading contact center outsourcing providers in the region. Today, we serve all the Nordic countries -Sweden, Norway, Denmark and Finland from our Copenhagen site. Our clients consistently choose to partner with us due to our track record in providing an exemplary service in this region. Our ability to foster productive partnerships, deliver solutions that lower our clients' costs and our experience with increasing customer retention and satisfaction, all work toward having happy clients and loyal employees.

We are successfully providing multilingual support for our clients from Copenhagen, and our workforce is highly motivated and ready to work with our clients to improve existing processes, come up with new and innovation suggestions and become an extension of your organization.

Our facilities allow us to smoothly implement your requirements, whether that is a single Nordic language or all four. Our center is equipped with the most advanced technology and is a part of Sitel's Global Private Network, so we are interlinked with all of our other sites worldwide.

Services Provided:

  • Customer Care
  • Technical Support
  • Customer Retention
  • Sales
  • Back-Office (chat, e-mail)

Quick Facts:

  • Locations: Copenhagen
  • Sitel Sites: 1
  • Languages Supported: Danish, Finnish, German, Norwegian, Swedish, English, Spanish
  • Year Established: 1997
  • Countries/Markets Served: Denmark, Finland, Germany, Norway, Sweden, Spain, UK
  • Hours of Operations:
    • IAOP - Global Outsourcing 100
    • Global Services 100 "Best Performing Contact Center"