Fax: +61 3 6420 8201
For over 16 years, Sitel Australia has been providing world-class Contact Centre and Business Process Outsourcing (BPO) solutions to support the CRM lifecycle: acquiring new customers, retaining customers and extending the loyalty of the customer.
Through a tailored client focussed approach that takes a holistic view of the CRM lifecycle, Sitel Australia has the proven expertise in delivering integrated, customer oriented solutions to clients operating within the banking, finance, insurance, information technology, telecommunications, utilities, consumer electronic products and public sectors.
Sitel Australia is experienced with the Nearshoring of marqee Australian clients to New Zealand and also in the Multi-shoring of clients through a compelling strategy involving Onshore, Nearshore and Offshore solutions to meet any client need.
Our award winning Contact Centre services provide clients with the strategic insight, scale and diversity of offerings to ensure the best return on their customer investment.