Sitel Work@Home Solutions

Who is Sitel?

Sitel is a global leader in the outsourcing call center industry, assisting large companies by helping manage their customer service needs.  Sitel has over 58,000 associates across 23 countries throughout North and South America, Europe, Africa, Asia Pacific and the Middle East. 

Sitel's Work@Home Solutions team is key to our company’s service offerings.  We hire talented professionals who share our passion for providing exceptional customer service. As a member of this team of dedicated professionals, you will build a career working for a global leader and enjoy the benefits of working from home.

The opportunity to work for a global leader is only one of the many reasons to choose Sitel.  Our benefits package includes:

• Paid professional training attended from the comfort of your home
• Medical and dental benefits for full time employees
• 401(K)
• Hourly based pay with possible incentive opportunities
• Vacation and holiday pay
• Paid through direct deposit or total pay card (debit card)
• Hired as an employee rather than independent contractor
• Employee discounts with Sitel's many major brand-name partners including consumer electronics companies, PC manufacturers, satellite service providers, and mobile communications companies

Sitel provides:

• Regular work schedules
• Real time tool available to assist the associate with customer questions
• Regular performance reviews and coaching
• Systems and tools are available for sharing of information between coaches and associates
• Dedicated IT help desk