Associates will need to provide an office that is noise and distraction free, because focusing on customers will be the number one priority during working hours. Be aware that common distractions may include interruptions from family members, cell phones, television, music, doorbells and pets.
Agent will work from their personal computer. Computer must meet the following requirements:
We cannot support laptops or Apple/Macintosh computers.
For your convenience, our application process includes a built-in computer diagnostic test to determine if your computer meets our requirements.
Sitel will provide some or all of the required equipment. Type of equipment that will be provided will vary per project.
All agents will be responsible for providing their own internet service.