Since Sitel Philippines’ inception in 2000, we have delivered world-class offshore customer management solutions to clients from a wide variety of verticals.
Sitel’s business strategy includes building long-term client relationships, capitalizing on our expert response team in the Philippines and leveraging our depth of relevant experience from Filipino talents. The company continues to develop our highly demanded offshore delivery model, expanding with new locations in the established Philippines market.
Considering its strategic location, unique edge as an English-speaking country and infrastructure, the cost of doing business in the Philippines is surprisingly low, positioning the country in the hotspot of contact center offshoring.
BPO sites in the Philippines
Highly skilled associates
Sitel Philippines established
9 sites in the Philippines
13,000+ highly skilled associates
U.S. Canada, United Kingdom, Australia & New Zealand
Hours of Operations:
- Business Processing Association of the Philippines, “BPO Company/Employer of the Year” 2008, 2009, 2010, 2011 and 2012
- Asia CEO Forum, Asia CEO Awards Finalist, 2011
- Philippines Economic Zone Authority (PEZA), Hall of Fame “Outstanding Employer” 2005, 2009 and 2010
- IAOP, The Global Outsourcing 100 List, Leader Category
- Global Services, GS100 Top Global BPO Leaders List
- Gartner Magic Quadrant, Leaders Quadrant
- Nelson Hall, Global Leader in Social Media
- Everest Group, Leader in the Global Contact Center Outsourcing Market
- Contact Center World, US Industry Champion Award, Larry Hefling
Strategic top tier locations in the Philippines provide exceptional customer experiences to our clients and represent the most desirable domestic labor markets available. With nine locations, our global strength is cultivated and delivered with unique talent management and deep industry knowledge to deliver tangible results for your business.
Philippines contact details
Sitel Recruitment Center
Ground Floor e-Life Digital Zone
Eton Cyberpod – Ortigas (Corinthian)
Tel: +63 2 860 1111
Standard Factory Building 2
Baguio City Economic Zone
Cordillera Administrative Region
Tel: +63 74 447 1912