Sitel Panama


As one of Sitel's exceptional nearshore hubs, Sitel Panama's contact centers are an essential part of our global business process outsourcing services.

Sitel Panama offers world-class customer management services to complement our global footprint, providing flexible, high-quality customer experience solutions, including:

  • Inbound and outbound voice support (Sales, Lead Generation, Customer Service, B2B Consumer Support, Level 1 & 2 Technical Help Desk)
  • Non-voice customer support (chat, e-mail, social media solutions)


Multilingual sites


Sitel Panama established


Hours of operation

Quick Facts


Panama City

Sitel Sites:


Languages Supported:

English, Spanish

Year Established:


Hours of Operation:

365 x 24 x 7

Countries / Markets Served:

U.S., Latin America, South America and Spain


  • IAOP, The Global Outsourcing 100 List, Leader Category
  • Global Services, GS100 Top Global BPO Leaders List
  • Gartner Magic Quadrant, Leaders Quadrant
  • Nelson Hall, Global Leader in Social Media
  • Everest Group, Leader in the Global Contact Center Outsourcing Market

Panama contact details

Apartado 87-1755
Zona 7, PANAMA
Plaza Agora
Via Cincuentario, Local 25

Phone: +507.235.8888

Via Ricardo J. Alfaro
Entrada de Condado del Rey
Panama City, Rep. of Panama

Phone: +507.230.7300

Via Domingo Diaz
Local 52-B

Phone: +507.233.1468

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